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How Chatbots will Transform Customer Service

If you have a product that resonates well with the requirements of your target audience, your customers will definitely turn into brand advocates. The journey of earning brand advocates require enough commitment from businesses so that they can create ‘WOW’ experience. Thus, organizations need to keep themselves updated on latest innovations and technology updates.

Topics: Customer Service customer experience

2017 is the Year of Great Customer Service [Infographic]

Satisfying customers throughout their journey has always been at the heart of business strategy, In the past few years, more emphasis was being laid on spreading smiles and delivering consistent experience. Well, 2017 is the year for creating inspiring memories that your customers will not only remember but at the same time will be compelled to spread good word about your brand.

Topics: Customer Service customer experience