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The State of Salesforce – Trends and Insights (2016 - 2017)

Every business needs a strong and a profound customer base in order to sustain and grow. If your priority list gives your customers low weightage, chances are that your monetary burnout will exceed expectations as you will spend more on customer acquisition over customer retention.

So if your business revolves around IT, Sales, Marketing or Customer Services, this comprehensive study with latest trends and insights can give your business strategy a heads up for the coming challenges. This post highlights some key takeaways from Bluewolf’s annual report on how the best companies use Salesforce. The statistics have been collected from over 110,000 data points from 1700+ Salesforce customers.

Topics: Customer Service customer experience Sales Cadence Sales Coaching

Ameyo Engage for Salesforce: Boost your Sales Closures [Webinar]

There is no denying the fact that in times like these where we all are running out of time and attention span, there is absolutely no relevance and patience for outbound calls done the old way.

This is precisely why an increasing number of brands have started using Salesforce. But we would be kidding ourselves to identify this as the topic of discussion today.

The real problem that remains to be resolved is to use Salesforce effectively, and eventually boost sales closures. This is especially an inescapable concern, in the light of some unnerving statistics divulged by Clicktools and collected and analyzed by Bluewolf and the MIT Sloan School of Management

Topics: Sales Prospecting Sales Coaching Crm